This site provides information using PDF, visit this link to download the Adobe Acrobat Reader DC software.

SWAT Home

What is SWAT?

SWAT stands for Students Working to Advance Technology is a national movement of student tech teams in schools. SWAT team at Eastside began in Fall 2015 and the team members immediately began to have a positive impact on the technology in the school by helping their teachers and peers with a variety of technological needs. The 2015-2016 team consists of five students in grades 10th-12th that were chosen based on the required application and academic standing.  

EHS SWAT Goal

The primary goal of the S.W.A.T. team is to foster the natural technical skills of our students and provide an opportunity to use those skills in service to their school community.

What does the S.W.A.T. team do?

The S.W.A.T. team facilitator (Mr. Dale) will facilitate and supervise the team as well as provide training and on-going support to the S.W.A.T. team members as the students provide technical support to teachers and students in the school. Students will participate in on-going training.

Examples of support that may be provided by SWAT team members are:

  • Cleaning and routine maintenance of technical equipment
  • Repairing physical damage on Chromebooks (screen replacement, replacing missing screws, etc.)
  • Troubleshooting and resolving application issues
  • Troubleshooting and resolving network connectivity issues
  • Researching new Educational apps and create presentations or tutorials
  • Assisting in updating SWAT Blog with new trainings, apps, information, etc.
  • Assisting peers in support needed while scheduled to be in the Student Tech Center
  • Going into classrooms and provide varying training or routine maintenance

How can I join the tech team?

To apply for a SWAT position, students must have a basic knowledge of computers and be willing to commit to learning more about advancing technology in our school.  Applicants will need to complete the online application that will be available at the beginning of each Fall semester and in the Spring if spots are available.  

What happens after I am selected for the S.W.A.T. team?

SWAT members either meet during Resource or during their study hall.  Initially, time will be devoted to hands-on training in the S.W.A.T. team command center (Mr. Dale's Tech Office by Library) where student tech assistants will have a dedicated workspace. The S.W.A.T. Team will be trained not only in technical skills, but also in customer service skills, with an emphasis on character, appropriate behaviors, confidentiality, and attitudes.

Once a basic level of knowledge is established, students will be expected to take initiative to find solutions to problems, repair Chromebooks, and participate in on-going research and training. Research and training are crucial parts of being on the S.W.A.T. team and working to ADVANCE technology in our school. Team members may also accompany the S.W.A.T. Team Facilitator on technical service calls around the school to observe and to participate in troubleshooting technical issues as needed.

School staff will also be aware of who is on the S.W.A.T. team and spontaneous on-the-spot service in the context of supporting the classroom teacher during the normal school day may occur. Team members are not expected to know how to resolve every issue, but should show a willingness to learn and will be trained to report to the Team Facilitator for support when initial troubleshooting efforts are not immediately successful.

Students may be assigned to specific teachers/classrooms for on-going duties, such as routine maintenance and cleaning of equipment and checking in for training requests. Other tasks may be assigned on a case-by-case basis. The nature of the service request and the student's level of expertise in a particular skill will be taken into account when assigning a student to provide support for a technical issue.